Welcome to the website www.pokecase.io operated by the company NXTLevel, registered under SIRET number 798 705 479 00021. The use of our services is subject to these Terms and Conditions of Sale (TCS). By accessing our site and using our services, you agree to comply with these conditions.

We attach great importance to the protection of your privacy. For more details on the collection, use, and protection of your personal data, please refer to our Privacy Policy. Minimal necessary data, such as email, password, and IP address, is collected. Please note that payment information is managed by Stripe, and we do not have access to or store this data.

Our site is open to all users, without age restrictions. However, we encourage parents to supervise the activity of younger users to ensure an age-appropriate experience.

POKECASE offers virtual Pokémon booster packs that contain authentic Pokémon Trading Card Game (TCG) cards. Our virtual booster packs are priced based on current market values of physical Pokémon boosters. We regularly update our collections to include the latest Pokémon TCG releases. After opening a virtual booster pack, users can choose to keep the physical cards (which will be delivered by mail) or exchange them for credits on our platform.

All prices are displayed in the user's local currency when possible. Payments are processed securely through Stripe. Additional taxes may be added to the displayed prices depending on the user's country of residence, in accordance with applicable tax laws. We accept all payment methods supported by Stripe in the user's region.

Users can also purchase booster packs using credits if they have a sufficient balance. Credits can be obtained by exchanging cards after opening boosters or through the affiliate program.

Due to the nature of our virtual booster packs, which are considered opened immediately upon purchase, we do not offer refunds once a purchase has been completed. By making a purchase on our platform, you acknowledge and agree that the virtual opening of a booster pack constitutes immediate delivery of the service, and therefore no cancellation period or right of withdrawal applies.

Virtual credits on POKECASE can be used for the following purposes:

• Purchasing virtual booster packs (if the user has sufficient credits)
• Purchasing individual cards from other users on the POKECASE marketplace

Credits can be earned by exchanging cards after opening boosters. Credits have no monetary value and cannot be refunded or exchanged for cash. They can only be used within the POKECASE platform.

POKECASE offers an affiliate program where users can earn commissions through a creator code. When other users make purchases using an affiliate's creator code, the affiliate earns a percentage of those purchases as commission. For detailed information on commission rates and minimum payout thresholds, please refer to the Ambassador page on our website. Commissions are paid only when the minimum payout threshold has been reached.

Physical cards are dispatched at the end of each week to consolidate shipments. To qualify for delivery, users must:

• Have accumulated at least 10 cards they wish to receive physically
• Have paid the delivery fees indicated on their personal delivery page

Delivery times may vary depending on our order processing volume and seasonal factors. Under normal conditions, delivery takes approximately 1-2 weeks but may extend up to one month during peak periods. We disclaim any responsibility for delivery issues resulting from incorrect address information provided by the user or from circumstances beyond our control.

The POKECASE marketplace allows users to buy and sell cards using the platform's credit system. All transactions in the marketplace are final. POKECASE reserves the right to moderate listings and remove content that violates our terms and conditions. We act solely as an intermediary and are not responsible for disputes between users regarding marketplace transactions.

Disputes related to payments processed via Stripe will be managed through Stripe's dispute resolution procedures. For any other disputes, please contact us via the contact form available on the site. We commit to promptly and fairly review any submitted claims.

We reserve the right to modify these Terms and Conditions of Sale at any time. Users will be informed of significant changes through an announcement on the site or by email. It is the user's responsibility to regularly check the TCS to stay informed of updates. Continued use of our services after such modifications constitutes acceptance of the new terms.

All images of Pokémon cards used on the site are the property of their respective copyright holders, including The Pokémon Company International and Nintendo. POKECASE does not claim ownership of these images and uses them solely for the purpose of accurately representing the physical cards available through our service. All other content and trademarks belong to their respective owners. No reproduction or unauthorized use is allowed without explicit consent.

These Terms and Conditions of Sale are governed by French law. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of France.

For any questions regarding these Terms and Conditions of Sale, please contact us through the contact form available on our website.

Last updated: May 2, 2025